Automatic Renewal Agreement

Last Updated: October 1, 2026

1. Acceptance of Authorization

By subscribing to the Monvo AI Premium Service (including Monthly, Yearly, or other auto-renewable plans), you agree to this Automatic Renewal Agreement. You authorize recurring charges through the payment provider used at checkout. Apple and Google purchases follow the renewal schedule shown by the respective store. Website subscriptions are processed by Stripe and renew on the billing date shown at checkout and in your billing portal until cancelled.

2. Service Description & Billing Rules

2.1 Subscription Types: We offer continuous monthly and yearly subscription plans.

2.2 Automatic Deduction:

  • Apple Users: Fees will be charged to your iTunes Account upon confirmation of purchase.
  • Android Users: Fees will be charged to your Google Play Account.
  • Website Users: Stripe charges your selected payment method at checkout and each monthly or yearly renewal. The price and billing interval are shown before you confirm payment.

You acknowledge that if the deduction fails due to insufficient funds or account issues, the Monvo AI Premium Service may be suspended or terminated immediately.

2.3 Timing: App store renewals may be charged within 24 hours before the end of the current period. Website renewals are charged on the scheduled renewal date. Once successful, your subscription term will be extended by one billing cycle.

3. Pricing & Adjustments

3.1 Price Changes: Monvo AI reserves the right to adjust subscription prices based on business needs or market changes. Any price changes will be communicated to you via in-app notifications or email prior to the next billing cycle.

3.2 No Retroactive Charges: If the price increases, the new price will apply only to future renewals. If you do not agree to the price change, you have the right to cancel the automatic renewal before the new price takes effect.

4. How to Cancel (Unsubscribe)

You may cancel automatic renewal at any time. For app store subscriptions, cancel at least 24 hours before expiry. For website subscriptions, cancel before the next scheduled renewal date. Cancelling a website subscription keeps your VIP access until the end of the paid period.

For Website (Stripe)

  1. Open Monvo AI VIP and sign in with the account used for your purchase.
  2. Select "Manage subscription & billing".
  3. Cancel your subscription in the Stripe billing portal. You can also update your payment method and view invoices there.

For iOS (Apple Store)

  1. Open "Settings" app.
  2. Tap your Name/Apple ID.
  3. Tap "Subscriptions".
  4. Select "Monvo AI".
  5. Tap "Cancel Subscription".

For Android (Google Play)

  1. Open Google Play Store.
  2. Tap your Profile Icon.
  3. Tap "Payments & subscriptions" > "Subscriptions".
  4. Select "Monvo AI".
  5. Tap "Cancel subscription".

Note: Uninstalling the app does NOT cancel your subscription.

5. No Refund Policy

Once the fee has been successfully deducted for a billing cycle, it is non-refundable (subject to applicable laws). You will continue to have access to the Premium Service until the end of that billing period, after which the service will terminate.

6. Termination of Service

Monvo AI reserves the right to suspend or terminate your subscription without notice if:

  • You use the service for any illegal purposes.
  • You attempt to bypass the payment system or use malicious software to access Premium features.
  • You violate the Monvo AI Terms of Service.

7. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of Malaysia.